Privacy

Last updated: May 20, 2024

At Forexqna, We believe You should always know what data We collect from You and how We use it, and that You should have meaningful control over both. This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Platform and tells you about Your privacy rights and how the law protects You.

We use your personal data to provide and improve the platform. By using the platform, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions
For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our platform or parts of ours platform.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this agreement) refers to Kapsus Technologies Limited, Blk A, 15/F, Hillier Commercial Building, 65-67 Bonham Strand East, Sheung Wan, Hong Kong.
  • Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to Hong Kong SAR China
  • Device means any device that can access the Platform such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Platform refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Platform, to provide the service on behalf of the company, to perform services related to the Platform or to assist the Company in analyzing how the Platform is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Platform.
  • Usage Data refers to data collected automatically, either generated by the use of the Platform or from the Platform infrastructure itself (for example, the duration of a page visit).
  • Website refers to Forexqna, accessible from https://www.forexqna.com
  • You mean the individual accessing or using the Platform, or the company, or other legal entity on behalf of which such individual is accessing or using the Platform, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Platform We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Contact information (including your telephone number)
  • Other information You provide, such as topics that You know about or find interesting
  • Usage data

Your name, photo, and any other information that You choose to add to Your public-facing profile will be available for viewing by the public and other users of the Forexqna Platform. Once You create a profile, others will be able to see in Your profile certain information about Your activity on the Platform, such as the questions and answers You post, Your followers and who You follow, topics of interest to You, the information You list as credentials, and Your edits to Your content.

Your Content

We collect the information and content that You post to the Forexqna Platform, including Your questions, answers, photos, charts, and comments. Unless You have posted certain content anonymously, Your content, date and time stamps, and all associated comments are publicly viewable on the Platform, along with Your name. This also may be indexed by search engines and be republished elsewhere on the Internet in accordance with Our Terms of Service.

Communications

Your contact information will be used to communicate with You (via email, phone, text message, through the Forexqna Platform, or otherwise). When You communicate with Us (via email, phone, text message, through the Forexqna Platform, or otherwise), We may maintain a record of Your communication. By disclosing Your contact information to Forexqna, You consent to Our use of Your contact information to communicate with You.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Platform through the following Third-party Social Media Services:

  • Google
  • Facebook

If You decide to register through or otherwise grant Us access to a Third-Party Social Media Service, We may collect personal data that is already associated with your Third-Party Social Media Service's account, such as your name, your email address, your activities, or your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Usage Data

Usage Data is automatically collected when using the Platform.

Usage Data may include information such as Your Device's internet protocol address (e.g. IP address), browser type, browser version, the pages of our Platform that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Platform by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our platform or when You access the Platform by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Platform and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Platform. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Platform. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Platform may use Cookies.
  • Flash Cookies. Certain features of our Platform may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Platform. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. 

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Platform and make the Forexqna Platform available to the public, communicate with you about Your use of the Forexqna Platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.
  • To manage Your Account: to manage Your registration as a user of the Platform. The Personal Data You provide can give You access to different functionalities of the Platform that are available to You as a registered user.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news and newsletters, special offers, and promotions, or to otherwise contact You about products or information we think may interest You, including information about third-party products and services.
  • To manage Your requests: To attend and manage Your requests to Us.
  • To Personalize: To tailor the content and information that we may send or display to you in the Forexqna Platform, to suggest followers and content, to help others find Your profile, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Platform.
  • To Advertise: To display interest-based advertising to you in the Forexqna Platform, to improve our advertising and measurement systems so we can show you relevant ads, to pre-fill forms in ads, and to measure the effectiveness and reach of ads and services.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Platform users is among the assets transferred.
  • To Prevent Misuse: Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Platform, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Platform, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • For Legality: We may disclose your information if we are required to do so by law.
  • For Protection of Rights: We may disclose information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of Forexqna, its users, or others.
  • With other users: When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. Public viewing includes availability to non-registered visitors and can occur when users share Your content across other sites or services. In addition, Your content may be indexed by search engines. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • For Metrics: We may share with our advertisers or publishers aggregate statistics, metrics, and other reports about the performance of their ads or content in the Forexqna Platform such as the number of unique user views, demographics about the users who saw their ads or content, conversion rates, and date and time information. We do not share IP addresses or personal information, but certain features may allow You to share Your personal information with advertisers on our platform if You choose to do so. We may also allow our advertisers or publishers to use Pixels on the Forexqna Platform in order to collect information about the performance of their ads or content.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Platform, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Platform
  • Protect the personal safety of Users of the Platform or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security. We urge You to take steps to keep Your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of Your user account, and closing Your web browser when finished using the Platform on a shared or unsecured device.

Children's Privacy

Our Platform does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Platform may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Platform, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: